What you can expect to learn with CEO Academy
Understanding the various relationships
- Learning about who and what CEO is and how we service you as an Employer.
- Acquiring an understanding of your interaction with CEO and our role and involvement with Employers, and the relationship with Employers and the various Dispute Resolution Forums such as the CCMA, Bargaining Councils and the Labour Court.
Understanding the South African Labour Law framework
- Gain a comprehensive understanding of the different forums, critical principles, regulations, and legislation governing labour relations in South Africa.
- Familiarise oneself with the relevant statutes, such as the Labour Relations Act and the Basic Conditions of Employment Act.
- Gain overall knowledge of the legal obligations and compliance requirements imposed on Employers regarding internal and external labour relations, employment contracts, main collective agreements, and dispute resolution processes.
- Learn the best practices for ensuring compliance with applicable laws and regulations.
Knowledge of the dispute resolution processes and dispute types
- Acquire a deep understanding of the various dispute resolution processes and dispute types in South Africa.
- Learn about the procedural requirements, timelines, and best practices for different processes.
- Understanding what is expected of you as an Employer in relation to handling a labour dispute.
Effective Dispute Management
- Develop skills in identifying and managing potential disputes within the workplace to minimise their impact on productivity and Employee relations.
- Learn techniques for early intervention, conflict resolution, and fostering a culture of open communication to prevent disputes from escalating and how to handle them when they do.
- Understand the importance of investigations and internal processes and their procedural effect on the dispute once referred.
Preparation for Dispute
- Learn effective strategies for preparing and organising documentation, evidence, and arguments to support your case during dispute resolution.
- Understand the importance of thorough case analysis, gathering facts, identifying relevant legal principles, and formulating a clear argument.
- Understanding what is expected of you as an Employer in relation to preparing for your dispute.
The various outcomes of dispute resolution
- Understanding the different types of outcomes, settlements, and resolutions of cases.
- Understanding successful and unsuccessful Arbitration Awards.
- Learning how the Review process works at the Labour Court and what requirements must be met to challenge an unsuccessful Arbitration Award.